Shipping & Delivery
Getting the right part to you quickly and safely matters to us. Here’s what to expect when ordering from Woodville Auto Wreckers.
Where We Deliver
We ship quality used auto parts right across Australia, including:
Metro areas
Regional and rural locations
Remote areas (delivery may take a little longer)
At the moment, we only deliver within Australia and do not offer international shipping.
Shipping Costs
Shipping costs depend on a few things:
The size and weight of the part
Your delivery address
The freight or courier service used
You’ll see shipping costs at checkout before payment, or we’ll provide a quote when you enquire.
For larger items like engines, gearboxes, body panels, or diff assemblies, we’ll send you a freight quote before dispatch so there are no surprises.
From time to time, we also run free or discounted shipping promotions on selected items, so it’s worth checking our website for current offers.
Order Processing
Once payment has been received and confirmed, most orders are processed within 1–3 business days.
Processing times may be a little longer during busy periods, public holidays, or if the part needs an extra inspection before it leaves us.
As soon as your order is on the way, we’ll send you a dispatch notification.
Delivery Timeframes
Estimated delivery times vary depending on where you’re located:
Metro SA (local): 1–2 business days
Interstate metro areas: 3–7 business days
Regional and rural areas: 5–10 business days
Remote locations: 7–14+ business days
These delivery times are estimates only. While we do our best to get your order to you as quickly as possible, delays can sometimes happen due to freight providers, weather, or other unexpected issues outside our control.
Freight Partners
We work with trusted Australian freight and courier companies to make sure your parts arrive safely.
The carrier we use will depend on:
The type of part
Your location
The most practical and cost-effective delivery option
Tracking is provided wherever available.
Packaging
Every part is packed carefully to help protect it during transit.
Fragile items and electrical components receive extra protective packaging to reduce the risk of damage. While we take every precaution, damage during transit can occasionally happen.
Tracking Your Order
If tracking is available for your shipment, we’ll send you the tracking number once your order has been dispatched.
You can use this to follow your delivery directly through the courier’s website.
If you haven’t received tracking details within 3 business days of payment, get in touch and we’ll check it for you.
Damaged or Lost Items
We pack all parts with care, but if something goes wrong in transit, contact us as soon as possible and we’ll help sort it out.
If your item arrives damaged:
Please take clear photos of the packaging and the part as soon as it arrives, then contact us within 48 hours of delivery. We’ll work with the freight provider to investigate and resolve the issue.
If your item is delayed or missing:
If your order hasn’t arrived within the expected delivery window, contact us and we’ll follow it up with the freight carrier for you.
Please note, we can’t take responsibility for items that are damaged or lost when freight is arranged through a customer’s own courier.
Click & Collect
Prefer to pick up your part in person? No problem.
We offer Click & Collect for customers who’d rather collect directly from our yard. Just get in touch first so we can organise a suitable pickup time before you arrive.
Contact Us
For any shipping enquiries, please get in touch with our team:
📧 Email: carparts@woodvilleautowreckers.com.au
🌐 Website: woodvilleautowreckers.com.au
